Cancellation/Refund Policy
Thank you for choosing our online tutorial website for your learning needs. We are committed to providing high-quality educational content and exceptional learning experiences. As part of our commitment to transparency and customer satisfaction, we have outlined our Refund / Cancellation Policy below:
- Enrollment Confirmation: Once you enroll in any of our courses, you will receive immediate access to the course materials. By enrolling, you acknowledge and agree that you are fully responsible for your purchase decision, and we proceed on the assumption that you have reviewed the course details, including the syllabus, curriculum, and any prerequisites.
- Refunds: As a policy, we do not offer refunds once you have enrolled in any of our courses. This includes cases where you do not complete the course, fail to achieve desired outcomes, or if you experience technical difficulties on your end. Please consider this policy before making a purchase.
- Commitment to Student Success: While we do not provide refunds, we are dedicated to supporting our students throughout their learning journey. If you encounter any issues, have questions, or require assistance, our support team is available to help you. Please reach out to us via [contact email] for any concerns you may have.
- Course Access and Duration: Upon successful enrollment, you will have access to the course materials for the duration specified on the course page. We reserve the right to modify the access duration at our discretion, but if any changes are made, they will not affect the access period for students who have already enrolled.
- Course Completion Certificate: For courses that offer a completion certificate, you will receive it upon successfully finishing the course and on demand only, meeting any specified criteria, and complying with the terms of the course. We do not issue course completion certificates if you do not complete the course requirements. The course completion certificate will be provided only on demand by the student.
- Course Content Updates: We strive to keep our course content up-to-date and relevant. However, we may make changes to the course content, curriculum, or structure over time. These changes will not affect students who have already enrolled, as they will maintain access to the materials based on the initial course details.
- Cancellation of Courses: While rare, we reserve the right to cancel a course due to unforeseen circumstances. If a course is canceled, enrolled students will be notified, and they may be offered an alternative course or a credit towards future purchases.
- Technical Support: If you encounter any technical issues or difficulties accessing the course materials, please contact our support team, and we will do our best to resolve the problem promptly.
By enrolling in any of our courses, you confirm that you have read and understood our Refund / Cancellation Policy and agree to abide by its terms. For any questions or concerns, please contact us at contact@infodots.in.
Last updated: July 22, 2023